Privacy
Website privacy notice
How Moresia handles personal information from website visits and business enquiries, and how to exercise your rights.
Last updated:
On this page
1. Who we are
MORESIA TECHNOLOGIES LIMITED, trading as Moresia, is the controller responsible for the website and enquiry information described in this notice. We are registered in England and Wales, company number 17255112. Our registered office is 36 Gerrard Street, London, England, W1D 5QA.
For questions or requests about personal information, contact info@moresia.com.
This notice covers the marketing website and enquiries sent to Moresia. Information collected during merchant onboarding or payment services is subject to the privacy information and agreements for those services.
2. Information we receive
| Information | Source and purpose |
|---|---|
| Enquiries and correspondence | Your name, business contact details and the business information or message you choose to send. We use this to respond to you and manage the related conversation. |
| Website requests | Your browser sends technical information, including the requested page and network information, to the infrastructure serving the website so the page can be delivered. |
| Saved privacy preference | If you select Save privacy preference, this site stores your choice, version number and save time in your browser. This site does not send that saved preference to a server. |
Our contact links open your email application. This website does not submit an enquiry form. You choose what to include in a message; please do not send full card details, passwords or unnecessary identity documents.
3. Why we use personal information
| Purpose | Lawful basis |
|---|---|
| Responding to business enquiries and managing business correspondence | Our legitimate interests in answering requests and developing relevant business relationships. |
| Delivering and protecting the website | Our legitimate interests in operating a functioning website and protecting it against misuse. |
| Handling privacy requests and complying with applicable legal duties | Compliance with the legal obligations that apply to us. |
You can object to processing based on legitimate interests. We consider your circumstances and stop that processing unless there is a lawful reason to continue.
The privacy preference is stored only when you ask the site to remember it, for that purpose alone.
4. Who receives information
We use website hosting, content-delivery and security providers to serve and protect the website, and business email providers to handle correspondence. These providers process the technical requests or messages needed for those functions. Authorised Moresia personnel access information as needed to respond to you and manage the related conversation.
Information may also be shared with legal or professional advisers when needed for a specific matter, or with courts, regulators and other authorities where required by law or necessary to establish, exercise or defend legal claims.
A website enquiry does not automatically submit a merchant application to payment partners. Any sharing for onboarding or payment services is covered by the information provided for those services.
5. International transfers
Personal information may be stored or accessed in the UK and in other countries where the providers supporting this website and our business communications operate. Those countries may have different data-protection laws.
Where UK data-protection law restricts a transfer outside the UK, our policy is to make it only when the applicable requirements are met. Depending on the transfer, this involves UK adequacy regulations or appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, with any required assessment and additional protections. Any legal exception is used only where its conditions are met.
You can contact info@moresia.com for information about transfers relevant to your information and how to obtain a copy of the applicable safeguards. Copies may be redacted to protect confidential information while still explaining the protections that apply to your data.
6. How long information is kept
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. The period depends on the type of record, our relationship with you, and any legal obligations or unresolved matters. We use the following criteria rather than one retention period for every record:
| Record | Retention criteria |
|---|---|
| Enquiries and correspondence | Whether we are still answering the request, carrying out agreed follow-up or managing a resulting business relationship; any unresolved complaint, dispute or applicable legal record-keeping requirement. |
| Privacy requests and complaints | The time needed to verify and resolve the request, document our response and meet any applicable legal or regulatory requirement. |
| Technical and security records, where retained | The time needed to operate and protect the website, investigate a specific fault or security incident, and meet any applicable legal requirement. |
| Privacy preference in this browser | Until you clear site data or select Clear saved preference on the Cookie page. There is no automatic expiry. |
When information is no longer needed for these purposes, our policy is to delete it or anonymise it. Information needed for an unresolved legal matter is retained only for that matter and any applicable record-keeping requirement.
You can ask about the retention criteria relevant to your information by emailing info@moresia.com.
7. Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal information. You have the right to object to processing based on legitimate interests. If we use consent for a particular purpose, you can withdraw it without affecting earlier lawful processing.
Send your request to info@moresia.com. We may ask for proportionate information to verify your identity. We respond within the applicable legal deadline and explain any conditions or exemptions that affect the request.
This marketing website does not make automated merchant-eligibility decisions. Separate service privacy information explains any relevant onboarding or payment-service processing.
8. Cookies and browser storage
Moresia’s website code does not set cookies or load analytics tags, advertising pixels, third-party video embeds or external fonts. It uses localStorage only when you ask it to remember a privacy preference.
Hosting and security services may also use cookies to deliver the website, manage traffic or prevent abuse, depending on the features enabled. These are separate from the privacy preference saved by this website.
Read Cookies and privacy choices →9. Concerns and complaints
Email info@moresia.com with the subject “Data protection complaint” and a description of your concern. We acknowledge data-protection complaints within 30 days, make appropriate enquiries, keep you informed and communicate the outcome without undue delay.
The acknowledgement period is not a promise to resolve every complaint within 30 days.
You can also complain to the UK Information Commissioner’s Office. Visit the ICO complaints information.
10. Changes to this notice
We update this notice when relevant data practices change. The date above identifies the latest revision. Important changes are brought to your attention where required.